Reply.io is a renowned sales engagement platform that can help you get new customers through AI-powered sales outreach and email automation.
But if you already have dozens of other apps in your tool stack, do you need to spend cash on Reply.io too?
Today, we find out how much this tool costs and what kind of features you can expect in each of its plans.
Reply.io Sales Engagement Business Plans
Reply.io has revamped its pricing structure, offering solutions for regular businesses and agencies with updated features and benefits. Here’s a detailed breakdown to help you understand the new plans and choose the best fit for your team.
We’ll help you decipher Reply.io pricing so you can learn how much you’ll pay for your teams.
#1 Email Volume Plan
The Email Volume plan starts at $59 per user per month when billed annually.
This plan includes:
- 1,000 active contacts per month
- Email automation
- Unlimited mailboxes
- Unlimited email warmup
- Unlimited contact storage
- Unlimited emails monthly
- Centralized inbox
- Anti-spam & deliverability suite
- Onboarding with the Customer Success Manager (CSM)
- 1,000 data search credits
This plan is perfect for scaling outreach efforts with a focus on email communications.
#2 Multichannel Plan
The Multichannel plan starts at $99 per user per month when billed annually and includes a 14-day trial.
This plan is designed for comprehensive prospecting across multiple channels. Key features include:
- Unlimited active contacts
- Multichannel automation (automated sequences: email, LinkedIn, cloud calls, and SMS)
- 10 mailboxes per user
- Unlimited email warmup
- Unlimited contact storage
- Unlimited emails monthly
- 10,000 data search credits per month
- Centralized inbox
- Anti-spam & deliverability suite
- Onboarding with the CSM
This plan is ideal for teams needing diverse communication tools for outreach.
#3 Agency Plan
The Agency plan starts at $166 per month when billed annually. It’s designed for agencies managing outreach on behalf of clients and includes:
- Unlimited clients
- Email automation
- Unlimited mailboxes
- Unlimited email warmup
- Unlimited contact storage
- Unlimited emails monthly
- Unlimited users & clients
- 10,000 data search credits
- Centralized inbox
- Anti-spam & deliverability suite
- Agency Dashboard
- Roles and permissions
- Dedicated support
- Unified team workspace
This plan provides extensive tools for agencies to manage multiple clients and campaigns efficiently.
Key Features Across Plans
- Multichannel Automation: Enables scheduling messages across email, LinkedIn, cloud calls, and SMS.
- Unlimited Mailboxes: Ensures you can manage multiple inboxes without limitations.
- Unlimited Monthly Emails: Allows for unrestricted email sending capacity.
- Advanced Reporting: Provides insights into campaign performance with detailed reports.
- AI SDR and AI Chat: Utilize AI tools for smart targeting and conversation handling.
Additional Offerings
- Email Search Extensions: Fast and reliable tools for finding email addresses.
- Contact Enrichment: Access extra contact data for better targeting.
- Email Deliverability Suite: Enhances inbox reach with anti-spam measures.
Reply.io AI SDR Plan
Starting at $299 per month, the AI SDR plan is designed to provide 24/7 digital sales development representative (SDR) capabilities.
Key features include:
- 1,000 Active Contacts per Month: Manage up to 1,000 unique contacts monthly, ensuring continuous outreach and engagement.
- AI-created Ideal Customer Profile (ICP): Leverage AI to create accurate and effective ICPs for better targeting.
- 1,000 Real-time B2B Contacts: Access real-time B2B contact information to keep your prospecting efforts up-to-date.
- High-accuracy Emails: Ensure your emails reach the right inbox with high accuracy.
- Autopilot & Copilot Modes: Utilize AI-driven automation modes for hands-off or assisted email management.
- Multichannel Automation: Automate outreach across email, LinkedIn, cloud calls, and SMS for a comprehensive engagement strategy.
- Unlimited Mailboxes: Manage multiple inboxes without restrictions, enhancing your email management capabilities.
- Unlimited Email Warmup: Ensure optimal email deliverability with continuous warmup features.
- Unlimited Contact Storage: Store an unlimited number of contacts, ensuring you never run out of space for your growing database.
- Unlimited Emails Monthly: Send as many emails as needed without worrying about hitting a limit.
- Unlimited Users & Clients: Scale your outreach efforts with support for unlimited users and clients, making it ideal for growing teams and agencies.
- 1,000 Data Search Credits: Perform up to 1,000 data searches each month to discover new leads and prospects.
- Centralized Inbox: Keep all your communications organized in a single, centralized inbox.
- Anti-spam & Deliverability Suite: Benefit from advanced anti-spam measures and deliverability tools to ensure your emails land in the inbox, not the spam folder.
Why Choose the AI SDR Plan?
The AI SDR plan is perfect for businesses seeking to integrate advanced AI capabilities into their sales processes.
With features like AI-created ICPs, real-time B2B contacts, and high-accuracy emails, you can enhance your outreach efforts significantly.
The plan also supports unlimited users and clients, making it scalable for large teams and agencies.
Reply.io AI Chat Plans
Reply.io has introduced new AI Chat plans designed to streamline and automate your inbound sales processes.
Here’s an overview of the available plans and their features:
AI Chat Free Plan
The Free plan provides a cost-effective way to integrate AI chatbot capabilities into your business. It includes:
- $0 per Month: Start using AI chatbots without any cost.
- 10 Captured Contacts per Month: Capture up to 10 contacts each month through your chatbot interactions.
- AI Video Avatars: Utilize AI-generated video avatars to enhance your chat engagements.
- Unlimited Chatbots: Deploy as many chatbots as you need to cover various aspects of your business.
- Unlimited Messages: Exchange an unlimited number of messages through your chatbots.
- Unlimited Team Members: Add as many team members as required to manage and monitor the chatbots.
- Knowledge Base Integration: Seamlessly integrate your knowledge base to provide accurate and quick responses.
- Multiple Data Sources for Training: Train your chatbots using multiple data sources for more refined and relevant interactions.
AI Chat Pro Plan
The Pro plan is designed for businesses looking to automate their inbound sales flow with advanced AI chatbot capabilities. It includes:
- $50 per Month: Affordable pricing for enhanced AI chatbot features.
- 50 Captured Contacts per Month: Capture up to 50 contacts each month, increasing your potential leads.
- AI Video Avatars: Enhance chat engagements with AI-generated video avatars.
- Unlimited Chatbots: Deploy an unlimited number of chatbots to handle various tasks and interactions.
- Unlimited Messages: Exchange an unlimited number of messages through your chatbots.
- Unlimited Team Members: Add unlimited team members to manage and optimize chatbot performance.
- Knowledge Base Integration: Integrate your knowledge base to provide instant and accurate responses.
- Multiple Data Sources for Training: Train your chatbots with data from multiple sources for improved interaction quality.
Why Choose AI Chat Plans?
The AI Chat plans are perfect for businesses aiming to enhance their customer engagement and automate their inbound sales processes.
With features like unlimited chatbots, messages, and team members, these plans provide scalable solutions for businesses of all sizes. The inclusion of AI video avatars and knowledge base integration further enriches the customer interaction experience.
Is Reply.io pricing worth it?
If you review all the Reply.io pricing plans, you’ll see that there is a plan for a business of every shape and size.
But if you take a look at just about any Reply.io review online, you’ll see that there are more limits than meets the eye.
Many users complain that although Reply.io has a vast number of features, getting to learn how to use them all is pretty difficult for beginners. But that’s an issue that can be resolved easily over time for most teams.
The bigger problem is the email organization because Reply forces you to use a large number of tags and labels. For the less experienced user, this can be pretty confusing.
If you want to customize emails for each contact, the options are pretty limited in this tool.
Then there is the issue of deliverability – the fact that the advanced deliverability features come only in the most expensive plan.
You also need to understand that most other tools offer email verification, which Reply.io does not.
In other words, it can read the data and find the emails you’re looking for, but it cannot verify that those emails exist.
While email verification services typically don’t have high pricing, the Reply.io user could have this in the app instead of going the third party route.
Pros and Cons of Reply IO pricing
Pros of Reply.io Pricing
- Flexible Plans: With options ranging from Free to Pro, AI SDR, and specialized Agency plans, Reply.io accommodates various budget sizes and business needs, providing benefits for different user groups.
- Comprehensive Features: Plans include valuable tools such as email automation, multichannel outreach, and unlimited chatbots, enhancing sales engagement and contact management.
- Scalability: Unlimited team members, contacts, and mailboxes in higher-tier plans allow businesses to scale their outreach without hitting operational limits.
- Security and Compliance: Advanced security features and SOC II compliance ensure user data is protected, meeting stringent security settings required by larger teams and agencies.
Cons of Reply.io Pricing
- High Initial Cost for Ultimate Plan: The Ultimate plan, priced at $1,668 annually, requires a significant upfront investment, which may deter smaller businesses from immediate adoption.
- Email Limits in Lower Plans: The Free and lower-tier plans have limited active contacts and data search credits, which could restrict outreach capabilities for rapidly growing teams.
- Complex Pricing Structure: The varied pricing tiers and features may be confusing for new customers, making it necessary to review each plan carefully to find the best fit.
- Additional Costs for Add-ons: Some advanced features like LinkedIn automation and AI credits are paid add-ons, potentially increasing the overall cost for users needing these tools.
The better Reply.io alternative for cold email outreach
Want to send cold emails at affordable pricing, with great automation features and superior deliverability? Woodpecker is the Reply.io alternative you’re looking for.
Woodpecker pricing starts at $29 per month, which lets you reach out to 500 contacts while storing 2,000 contacts in total.
You get unlimited team members and accounts, as well as free email verification for your account.
Inbox rotation and sending volume monitor ensure that you don’t look suspicious and have your emails land in the spam folder.
You can also create condition-based campaigns, run split tests for your outgoing cold emails, as well as get an AI email assistant for faster email creation.
The bottom line is: that Woodpecker is significantly cheaper than Reply.io, easier to use and comes with advanced deliverability features that only come in the most expansive Reply plan.
And the best part is, Woodpecker has a free trial you can use and see why we’re not only cheaper, but also better than Reply.io in real-world use cases.