Free tools

Resources

Every reply, from every mailbox, in one unified inbox

The centralized inbox is Woodpecker's unified inbox for cold email replies. Every prospect reply, from every mailbox your campaigns send from, lands in one list, tagged by mailbox and marked by interest level.

Start free trial See how it works
4.5/5

Trusted by 13,000+ professionals in 101 countries

Doodle of envelopes flying in from every side into one open letter tray filled with mail

Every reply lands in one list, tagged by mailbox

Woodpecker connects to each of your email accounts over IMAP and pulls prospect replies into one list. Open a message and the Recipient icon shows which mailbox it reached. Narrow it with Filter by Campaign. Every connected account still has its own inbox in the Inbox tab.

Reply or forward from there, with open tracking off: a reply is a conversation, not a campaign step.

Nothing leaves your own account. Woodpecker reads your mail rather than holding it: every message, sent and received, is still in Gmail, Outlook or your own server.

Where your replies live
A letter tray with three cords plugged into it, each ending in an envelope

This is a unified inbox, not a shared team inbox

The two kinds of inbox Unified inbox Shared team inbox
Collects mail from Unified inbox Every mailbox you connect Shared team inbox One shared address
Who reads the replies Unified inbox You, across your own accounts Shared team inbox Several agents, one queue
Assign a reply to a teammate Unified inbox Shared team inbox
Internal notes and @mentions Unified inbox Shared team inbox
Built for Unified inbox Cold email campaigns Shared team inbox Support and sales queues
Woodpecker does this Unified inbox Shared team inbox

Connect your mailboxes once, work replies in one place

  1. An electric plug

    Connect the email accounts you send from

    Woodpecker needs IMAP on and POP3 off, nothing else. Any provider works: Gmail, Outlook or your own server.

  2. A stack of four envelopes

    Run your campaigns from them

    Send with inbox rotation or one account at a time. This inbox collects replies from every mailbox your campaigns send from.

  3. A hand bell

    Woodpecker detects the reply in any connected mailbox

    A detected reply changes the prospect's status to RESPONDED, which stops the follow-ups.

  4. An inbox tray

    Work one list, not one mailbox at a time

    Filter by campaign, read the interest level folders, and reply without opening a mailbox.

Mailboxes at 1–20 a day get four times the reply rate

Woodpecker medians for the five buckets up to 500 a day, from 7,676 mailboxes that sent at least 500 emails in 90 days. Open rates run the same way: 41% at 1–20, 23% at 101–200. Both measure sending volume, not this inbox.

Emails a day per mailbox. That is why you run several mailboxes, and why their replies land in several places. Woodpecker cold email benchmarks, 7,676 mailboxes

The reply tells you what it is before you open it

Woodpecker’s AI analyzes the sentiment of the first reply from a prospect and marks it Interested, Maybe later or Not interested. When it cannot tell, it marks nothing rather than guessing. The three markers are folders in the Inbox tab, and bounced, opt-out and blacklisted messages get folders of their own.

A reply the AI does not mark still lands in the list under the prospect’s status, and you can mark it yourself. An out-of-office reply changes the prospect’s status to AUTOREPLIED, and Smart Autoreplies can set the earliest possible date for the next follow-up. LinkedIn direct-message replies sit in their own tab, if you run the LinkedIn add-on.

How interest level works
A closed envelope with three faces above it, one smiling, one flat and one frowning

Know the limits before your trial finds them

These are the constraints reply detection runs on. Check them against your setup before you connect anything.
An hourglass

Around 20 minutes to appear

Woodpecker fetches over IMAP on about a 20-minute cycle, so a reply appears a little later. If an email account disconnects, Woodpecker emails its owner.
A signpost with two arms

Main inbox folder only

Woodpecker syncs with the main inbox folder of your mailbox. Labels and filters are fine as long as a copy of the reply stays there.
A check mark in a box

IMAP on, POP3 off

Any provider works, Gmail, Outlook or your own server, as long as IMAP is enabled and POP3 is disabled on the account.
A warning triangle with an exclamation mark

Missed and unmatched replies

Move or delete a reply inside those 20 minutes and the next follow-up goes out. A reply from your prospect's colleague waits in To Check.
A magnifying glass

Search reaches back two months

The search bar finds messages from the last two months. Anything older is still in the list, and you browse or filter to it.
A closed padlock

You see what you connected

Each person sees only the email accounts they connected. One admin request to Support opens all inboxes account-wide, with written consent.

Questions people ask before connecting the second mailbox

  • What is a unified inbox, and how is it different from a shared inbox?

    A unified inbox is one view that aggregates replies from all your connected email accounts into a single interface. A shared inbox is the opposite arrangement: one address, such as sales@, that several people answer together. Woodpecker's centralized inbox is the first kind. It is built for one person reading replies across the mailboxes their campaigns send from, not for a team splitting one queue.

  • How do I manage replies from multiple email accounts in one place?

    Connect each email account to Woodpecker and run your campaigns from them. Every reply arrives in one list, tagged with the mailbox it reached, and Filter by Campaign narrows it to one client. You control what gets pulled in per account: only mail connected to a prospect or a campaign, or everything that arrives. Blocked correspondence keeps an address or domain out of the Woodpecker list and clears what it already pulled in from that domain. Nothing is deleted from your own account.

  • Will replies still arrive in my own Gmail or Outlook inbox?

    Yes, both the ones you receive and the ones you send. In the Help Center's own words, Woodpecker is only a mediator of sorts and will not hold your emails hostage. Every message is still in your actual email account. You can also keep copies of what Woodpecker sends there. Open Settings, pick the email account you send from, and turn on the switch in the Sending tab.

  • How many mailboxes can I connect, and does it cost extra?

    Connect as many as you want, at no extra cost, on any plan. Unlimited email accounts are free, unlimited team members are free, and pricing is metered on contacted prospects per month, so the centralized inbox never appears on your invoice. For scale, you can buy up to 200 email addresses from us on one Woodpecker account, and the centralized inbox collects from all of them.

  • Can my whole team see the same inbox?

    By default, no. Each person sees the email accounts they connected themselves. The Inbox tab is the one exception to the role system: what you see here follows the accounts you connected, not your role. So two people can share one Woodpecker account and each work their own replies. To put every mailbox in front of everyone, an admin asks Woodpecker Support once and supplies written consent from the people affected. If a team needs to split one queue, a shared inbox tool is the right product, not this one.

  • How does Woodpecker decide a reply is interested?

    It analyzes the sentiment of the first reply a prospect sends, then marks it Interested, Maybe later or Not interested. If it gets one wrong, pick a different marker yourself: the AI badge comes off that message and the correction feeds back into the model. It detects replies in English, French, German, Portuguese and Danish, using a model that supports up to 30 languages. Later messages in the same thread are not re-marked.

Goes well with