Deleting account

If you wish to delete your account you can do it from the Billing section of your account.

1. Go to Settings Billing → Billing & Payment info.

2. Scroll down to the ‘DELETE OR PAUSE ACCOUNT’ section.

3. Click the ‘Delete account’ link.

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3. Read the info on deleting your account and click the ‘Continue’ button.

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4. Select the reason for your cancellation and click the DELETE ACCOUNT button.

You’ll be redirected to a page where we’ll ask you to specify the reason for deleting your account. Your feedback means a lot to us and helps us grow.

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Alternatively, you can also send us a message, preferably to [email protected].

We will cancel any future payments and your account will remain active until your billing period is over. After that, we’ll delete your account.

Q: I canceled my subscription but I changed my mind and would like to keep the account. What should I do?

Log in to your account and click the “RESTORE ACCOUNT” button. You can also manage your subscription from your Billing page.

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