1. Go to Settings → Billing → Billing & Payment info.
2. Scroll down to the ‘DELETE OR PAUSE ACCOUNT’ section.
3. Click the ‘Delete account’ link.
![Deleting account delete-account image](https://downloads.intercomcdn.com/i/o/495908441/e9dca3dd87a78b35bc93befe/delete+account.png)
3. Read the info on deleting your account and click the ‘Continue’ button.
![Deleting account A list of deleting account information](https://downloads.intercomcdn.com/i/o/523359575/f0e55bf90b5f79cd38779e86/delete+info.png)
4. Select the reason for your cancellation and click the DELETE ACCOUNT button.
You’ll be redirected to a page where we’ll ask you to specify the reason for deleting your account. Your feedback means a lot to us and helps us grow.
![Deleting account A list of reasons for deleting account](https://downloads.intercomcdn.com/i/o/523363662/6c6f725872edf22abf5f1229/choose+delete+reason.png)
Alternatively, you can also send us a message, preferably to [email protected].
We will cancel any future payments and your account will remain active until your billing period is over. After that, we’ll delete your account.
Q: I canceled my subscription but I changed my mind and would like to keep the account. What should I do?
Log in to your account and click the “RESTORE ACCOUNT” button. You can also manage your subscription from your Billing page.
![Deleting account Banner with an informtion when the account will be deleted](https://downloads.intercomcdn.com/i/o/523365106/356a80b4e0523af862543959/your+account+will+be+deleted.png)