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Managing your Email Accounts

In order to use your email account for sending in Woodpecker, you need to connect it to our app.

Written by Weronika Wróblewska

IN THIS ARTICLE

1. How it works

If you wish to add an email account to Woodpecker go to the Settings → Accounts tab.

Image of a "Add email account" button under Accounts tab in Settings


2. Filtering the "Accounts" tab view

The email accounts in the Accounts tab can be filtered by:

  • account name,

  • campaign they are in,

  • provider,

  • and tags.

In each filter, you can choose a specific one, a few from the drop-down list, or all aspects to be shown on the list.

This helps particularly when you have many accounts connected to Woodpecker, and all are used in multiple campaigns – if you want to see how only a few of them perform, i.e., check their bounce rate, filtering them here helps you do it quicker.


3. How to turn off an email account

If you notice any bounce spikes or anything concerning that is linked to your mailbox, you can remove it from sending with just one click.

Under the Accounts tab, next to the mailbox name on the left, there is a toggle for quickly turning off the mailbox from the current sending in any campaign they are used in.

This switch does not disconnect a mailbox from Woodpecker – it just lets you quickly turn off its sending without having to edit the campaign and remove the mailbox there.

However, turning off a mailbox here means the prospects assigned to it will no longer have a sender assigned. If there are other mailboxes in the campaign, the prospects will be contacted by one of the remaining active mailboxes (if some are still in the campaign).


FAQ

Q: Will I be billed for the email accounts connected to Woodpecker?
No, your billing is based only on the contacted prospects tier, LinkedIn, warm-up slots, and add-ons.

Q: How can I remove an email account from Woodpecker?
If you wish to remove your email address from Woodpecker, simply click on the trash icon next to it in the Email Accounts tab in Settings.

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