Duplicates – adding already existing prospects to a new campaign

Woodpecker automatically detects the duplicates - contacts who have already been added to the Prospects database.

IN THIS ARTICLE

How it works
Adding an existing contact to Woodpecker
FAQ

How it works

This system was prepared to help Woodpecker users to manage large prospects’ lists. Some of our clients have a lot of prospects and they are not always aware of the fact that someone has already been contacted. If you wish to keep a separate Prospects list for each company you manage, we suggest switching to Woodpecker Agency.


Adding an existing contact to Woodpecker

To add the prospects that you’ve already imported to Woodpecker, follow these steps:

  1. Open a new or existing campaign.

  2. Add a CSV, XLS, or XLSX file.

  3. Select the option “Update the existing contact with changed or new fields”.

  4. Click the button UPLOAD AND IMPORT.

Importing a file with prospects to Woodpecker

5. Click on the green button IMPORT.

The app will show you the notification about the duplicates, but it won’t block the process of importing them. Click the green button ADD.

Screen with information about duplicates added

FAQ

Q: Woodpecker shows some of my prospects as RESPONDED. What now?

If you are uploading prospects from the database at the campaign level and there are some prospects who have already been contacted or who have replied to your previous campaigns, you need to choose the option Include them.

Then, click the button ADD again. If you’ve chosen the “Include” option in all the steps, the App will let you import the duplicates.

Screen with selecting to Include or Remove prospects with

Woodpecker won’t allow adding prospects with OPT-OUT, BLACKLISTED, and INVALID statuses.