IN THIS ARTICLE
What is a Domain Check-up?
Now, when connecting your email account, Woodpecker checks if your domain is correctly configured.
Where can I find my domain report?
Your domain report is available in the Domain Check-up tab.
Go to “Settings”.
Open the “Email Accounts” tab.
Click “Domain Check-up”.
How to read results
Green tick – Your SPF/DKIM record is set up correctly. That means your SPF and DKIM records are valid, test OK.
Red × – Your SPF/DKIM is set up incorrectly. Wrong records, the test failed. The SPF and DKIM records need to be updated.
Minus, no info – We could not validate your domain settings. Try to refresh later or contact support. Results couldn’t be collected due to temporary issues. Read more in the Troubleshooting part »
Thanks to this section, you can see how old your domain is, and whether it’s safe to send multiple emails from it.
If the icon next to the name is green, it means that you can safely send campaigns from your domain, as it’s old enough and has been properly warmed up.
When the dot is orange, it’s a sign that your domain is too young, and you’re risking burning it by sending out emails. You have to properly warm it up to be able to safely run your campaigns.
Why did we introduce the report?
What does deliverability mean? Why is it important?
Deliverability is the number of emails that have reached the recipients’ inboxes compared to the number of sent messages overall. The goal is to have as many of your emails land in your prospects’ inboxes rather than going to spam folders. To ensure high deliverability rates, make sure you set up SPF and DKIM correctly. Also, don’t forget about the domain and email address warm-up. Learn more »
My domain settings couldn’t be verified. Why?
Woodpecker couldn’t verify your settings due to a temporary issue. Click the ‘Refresh’ button to check your settings again. Give it some time. If the test failed, please update your domain settings and then try again.
The refresh button doesn’t work. Why?
You can’t refresh the results because your email is disconnected. Reconnect your email. Read more »