To aggregate emails sent from Woodpecker in your CRM you will need:
1. Find BCC to CRM email address in your CRM settings.
2. Go to Woodpecker Settings → Accounts
3. Click on the Email Address.
4. Go to Sending → CRM Email Address
5. Copy-paste the email address found in your CRM and click save changes
You can also pair up BCC to your CRM while connecting an email account to Woodpecker. When the connection goes successfully, in the “Set your from name and signature” step, you’ll find the option to write the CRM email address.
BCC and CC in a campaign
While creating a campaign, there’s an option to add your CC and BCC email addresses under the main sending address. Click on the links next to the “send from:” line and the areas to enter them will appear.
Deleting BCC and CC address
When you decide to delete the address from CC or BCC field, Woodpecker will stop sending copies of messages from your campaign to this address.
However, if your campaign contains more than one step and some of the prospects received only a part of the messages while the BCC/CC address was set up, the rest of the follow-ups will be sent to said email address, even if you deleted it in the settings or in a campaign.