{"id":7313,"date":"2020-01-02T14:00:15","date_gmt":"2020-01-02T13:00:15","guid":{"rendered":"https:\/\/woodpecker.co\/blog\/?p=7313"},"modified":"2025-01-21T10:25:09","modified_gmt":"2025-01-21T09:25:09","slug":"cold-email-benchmarks","status":"publish","type":"post","link":"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/","title":{"rendered":"Cold Email Benchmarks by Campaign Size &#038; Industry: What Makes Cold Emails Effective?"},"content":{"rendered":"<p>Cold <span id=\"urn:enhancement-c244de9b\" class=\"textannotation disambiguated wl-thing\">emailing<\/span> has changed a lot since its early days. So did the definition of an effective cold <span id=\"urn:enhancement-a251d944\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaign. Let\u2019s see how to approach cold <span id=\"urn:enhancement-8a13da56\" class=\"textannotation disambiguated wl-thing\">emailing<\/span> to get the most out of it in 2020. That\u2019s why I\u2019ve analyzed Woodpecker database to provide you with cold <span id=\"urn:enhancement-aac65d2\" class=\"textannotation disambiguated wl-thing\">email<\/span> benchmarks for comparison.<\/p>\n<h2>How do we measure success in cold emailing?<\/h2>\n<p>When do you consider your campaign as successful? And what does success mean in terms of cold <span id=\"urn:enhancement-835fb5ce\" class=\"textannotation disambiguated wl-thing\">emailing<\/span> in general?<\/p>\n<p>Since <a href=\"https:\/\/woodpecker.co\/blog\/how-to-write-a-cold-email-that-actually-works-six-step-tutorial\/\">cold <span id=\"urn:enhancement-99b7bbb8\" class=\"textannotation disambiguated wl-thing\">emails<\/span><\/a> are a means to start a conversation, the response rate is usually considered to be the metric that determines the success of a campaign. Does it mean that you need to achieve a 100% reply rate to call it a success? Is it even possible?<\/p>\n<p>Having 100% reply rate is a rather idealistic scenario, but you can get pretty close, provided you do your homework with prospecting and put some effort in <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/ab-testing-in-cold-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">A\/B testing<\/a>. Experience comes with time, tests and analysis. The more campaigns you send and the more approaches you try, the higher the probability that your <span id=\"urn:enhancement-ced36a40\" class=\"textannotation disambiguated wl-thing\">emails<\/span> will win your prospects\u2019 attention.<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10972 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2021\/04\/woodpecker-cold-email-campaign-screen.png\" alt=\"How personalization impacts the average open rate\" width=\"650\" height=\"430\" \/>\nThere are two processes you need to master to improve your reply rate. First one is finding the right prospects. To do prospecting better, you need to <a href=\"https:\/\/woodpecker.co\/blog\/prospecting\/rework-ideal-customer-profile\/\" target=\"_blank\" rel=\"noopener noreferrer\">keep your ICP updated<\/a>. The other process is testing the performance of various versions of an <span id=\"urn:enhancement-96858c50\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy. Don\u2019t settle for one version for too long. Change your approach from time to time and monitor how it impacts the reply rate.<\/p>\n<p>So how do you know whether you\u2019re on a good track to achieve success? The assessment is easier when you have some reference point. Take a look at the benchmarks I\u2019ve prepared and compare your results with the average stats to make sure you\u2019re on the right track for success.<\/p>\n<h2>What are the cold email benchmarks?<\/h2>\n<p>I\u2019ve analyzed over 26 000 campaigns, which size ranged from 11 to 1000+ prospects. The sample included industries such as recruitment, lead generation, software houses or digital agencies from all around the world. I\u2019ve taken a closer look at the average open and reply rates and how the level of personalization impacts these metrics. Also, I\u2019ve checked the correlation between the size of a prospect base and the reply rate. Let\u2019s see what I\u2019ve found out.<br \/>\n\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Improve open rates with Woodpecker<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-2055994698\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-2055994698\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<h3>Personalization pays off<\/h3>\n<p>For the sake of this analysis I distinguished three levels of personalization:<\/p>\n<ul>\n<li>no personalization \u2013 0 snippets,<\/li>\n<li>basic personalization \u2013 including either {{COMPANY}} or {{FIRST_NAME}} snippets,<\/li>\n<li>advanced personalization \u2013 including other snippets than the ones mentioned above.<\/li>\n<\/ul>\n<p>I found out that 84% of all the analyzed campaigns are personalized, 30% of which include advanced personalization beyond {{COMPANY}} and {{FIRST_NAME}}. This could include {{TITLE}}, {{WWW}} or a custom snippet. Most often the snippets are used to personalize <span id=\"urn:enhancement-69b11661\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy \u2013 that\u2019s the case for around 83% of the cases. 44% of the campaigns I looked at had a personalized subject line.<\/p>\n<p>Let\u2019s examine how these numbers translate to the average open and reply rate per campaign size and industry.<\/p>\n<h4><b>What\u2019s the average open rate of personalized cold email campaigns?<\/b><\/h4>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10972 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-1.png\" alt=\"How personalization impacts the average open rate\" width=\"650\" height=\"430\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-1.png 650w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-1-300x198.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>\n<p>Campaigns of all sizes get better results when the <span id=\"urn:enhancement-e00f4762\" class=\"textannotation disambiguated wl-thing\">email<\/span> subject line is personalized. <span style=\"font-weight: 400;\">The average open rate of campaigns with a personalized subject line is\u00a0 10% higher than with the non-personalized one. <\/span>That\u2019s quite a difference, isn\u2019t it?<\/p>\n<p><span style=\"font-weight: 400;\">And what\u2019s the average cold email open rate when we distinguish between advanced and basic personalization?<\/span><\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10975 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-2.png\" alt=\"How basic and advanced personalization affect the open rate\" width=\"650\" height=\"397\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-2.png 650w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-2-300x183.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>\n<p><span id=\"urn:enhancement-5ecbf99a\" class=\"textannotation disambiguated wl-thing\">Emails<\/span> with custom snippets have a slightly higher open rate in comparison to the ones personalized on a basic level.<\/p>\n<p>And what is the correlation between personalization and the reply rate?<\/p>\n<h4><b>What\u2019s the average reply rate of personalized cold email campaigns?<\/b><\/h4>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10978 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-3.png\" alt=\"How personalization impacts reply rate\" width=\"650\" height=\"430\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-3.png 650w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-3-300x198.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>\n<p>In general, personalized campaigns achieve almost twice as high reply rate than the non-personalized campaigns. That\u2019s a huge difference.<\/p>\n<p>Does advanced personalization increase the average reply rate, like in the case of an open rate?<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10981 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-4-1.png\" alt=\"How basic and advanced personalization affect reply rate\" width=\"650\" height=\"397\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-4-1.png 650w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-4-1-300x183.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>\n<p>By looking at the stats above, we can conclude that advanced personalization definitely does increase the average reply rate. Custom snippets allow for creating more unique and better-tailored messages, so that\u2019s why prospects reply to them more often.<br \/>\n\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Run more efficienct outreach campaigns<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-360996027\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-360996027\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><br \/>\nIn general, from what I\u2019ve observed, the smaller the campaign, the more targeted it is and the better results it brings. The conclusion is that a <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/lean-approach\/\" target=\"_blank\" rel=\"noopener noreferrer\">lean approach to cold emailing<\/a> is much more effective. It\u2019s easier to personalize the email copy and tailor it to smaller segments of prospects than create one that equally fits the needs of hundreds of individuals. In cold emailing segmentation is as important as personalization.<\/p>\n<p>There\u2019s also a visible tendency for the open and reply rates to be higher for campaigns with advanced personalization, that is including snippets other than {{FIRST_NAME}} AND {{COMPANY}}. That matches the trend for the human-to-human approach as prospects are tired of generic robot-like emails and expect being treated in an individual way. Also, from the point of deliverability, emails with more diverse content have a higher chance to land in prospect\u2019s main inbox, instead of a spam folder or under a promotions tab.<\/p>\n<p>Now let\u2019s see have a closer look at how follow-ups impact your campaign results. Some of you may remember that I\u2019ve made a similar research about a year ago (you can read it <a href=\"https:\/\/woodpecker.co\/blog\/follow-up\/follow-up-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>). Has anything changed since then?<\/p>\n<h3>How do follow-ups impact cold email open and reply rates?<\/h3>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10966 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-5.png\" alt=\"How follow-ups can improve the campaign's open and reply rate\" width=\"650\" height=\"467\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-5.png 650w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-5-300x216.png 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>\n<p>The numbers show that campaigns with 2-3 follow-ups get the highest open and reply rates. It proves that 2-3 follow-ups is still the optimal number. Have in mind that these stats are the average for small and medium-sized campaigns, with minimum of 11 prospects.<\/p>\n<h3>What is an average cold email open and reply rate by industry?<\/h3>\n<p>Now let\u2019s check what are the cold email benchmarks for some of the industries.<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-10969\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-6.png\" alt=\"What is the average cold email open and reply rate by industry\" width=\"650\" height=\"684\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-6.png 650w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/benchmarks-6-285x300.png 285w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>\n<p>How are your campaigns doing in comparison? If you\u2019re close to or above the average scores \u2013 congrats! If your stats are slightly off, you should perform some A\/B tests to find out what could be improved. Here are some ideas for what you could test:<br \/>\n<a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/test-email-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">My open, reply or interest cold email metrics are low, what can I A\/B test?&gt;&gt;<\/a><\/p>\n<p>Also, remember not to compare between industries, because each of them has a different target group. Digital agencies may not achieve such a high reply rate as recruitment companies simply because their cold emails have a different purpose.<\/p>\n<h2>What will the future bring?<\/h2>\n<p>The trend for personalization grows stronger and stronger. These days people expect perfectly tailored communication with a lot of human touch. Nobody wants to receive generic, robot-like messages anymore. The demand for high-level personalization transfers to the sales world as well. Given this tendency, we can assume that communication adjusted to the prospect\u2019s engagement will most likely be the next turning point in the cold email strategy for the upcoming years.<\/p>\n<p>What new novelties may appear in the salesperson\u2019s toolkit? Follow-ups triggered by the recipient\u2019s action with copy adjusted to their interest level, advanced personalization options, email sentiment analysis, multichannel approach are just a few possible game-changers that may revolutionize the outbound sales in the near future.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cold emailing has changed a lot since its early days. So did the definition of an effective cold email campaign. Let\u2019s see how to approach cold emailing to get the most out of it in 2020. Take a look at the benchmarks I\u2019ve prepared and compare your results with the average stats to make sure you\u2019re on the right track for success.<\/p>\n","protected":false},"author":17,"featured_media":10374,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[9],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cold Email Benchmarks \u2013 What Makes Cold Emails Effective in 2020?<\/title>\n<meta name=\"description\" content=\"Check how to approach cold emailing to get the most out of it in 2020. Take a look at these benchmarks to make sure you\u2019re on the right track for success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cold Email Benchmarks \u2013 What Makes Cold Emails Effective in 2020?\" \/>\n<meta property=\"og:description\" content=\"Check how to approach cold emailing to get the most out of it in 2020. Take a look at these benchmarks to make sure you\u2019re on the right track for success.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/\" \/>\n<meta property=\"og:site_name\" content=\"Woodpecker Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/business.facebook.com\/woodpeckerapp\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-02T13:00:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-21T09:25:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/02_01_2020-Cold_Email_Benchmarks_by_Campaign_Size_and_Industry-_Check_What_Makes_Cold_Emails_Effective-01-blog.png\" \/>\n\t<meta property=\"og:image:width\" content=\"650\" \/>\n\t<meta property=\"og:image:height\" content=\"391\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Margaret Sikora\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@woodpeckerapp\" \/>\n<meta name=\"twitter:site\" content=\"@woodpeckerapp\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/\"},\"author\":{\"name\":\"Margaret Sikora\",\"@id\":\"https:\/\/woodpecker.co\/blog\/#\/schema\/person\/dbd5fae1eeb41a0caf2e2c7bda48059f\"},\"headline\":\"Cold Email Benchmarks by Campaign Size &#038; Industry: What Makes Cold Emails Effective?\",\"datePublished\":\"2020-01-02T13:00:15+00:00\",\"dateModified\":\"2025-01-21T09:25:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/\"},\"wordCount\":1233,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/woodpecker.co\/blog\/#organization\"},\"articleSection\":[\"Cold email advanced\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/\",\"url\":\"https:\/\/woodpecker.co\/blog\/cold-email-benchmarks\/\",\"name\":\"Cold Email Benchmarks \u2013 What Makes Cold Emails Effective in 2020?\",\"isPartOf\":{\"@id\":\"https:\/\/woodpecker.co\/blog\/#website\"},\"datePublished\":\"2020-01-02T13:00:15+00:00\",\"dateModified\":\"2025-01-21T09:25:09+00:00\",\"description\":\"Check how to approach cold emailing to get the most out of it in 2020. 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