{"id":6647,"date":"2019-11-07T13:47:46","date_gmt":"2019-11-07T12:47:46","guid":{"rendered":"https:\/\/woodpecker.co\/blog\/?p=6647"},"modified":"2025-04-09T21:58:37","modified_gmt":"2025-04-09T20:58:37","slug":"social-listening-tools","status":"publish","type":"post","link":"https:\/\/woodpecker.co\/blog\/social-listening-tools\/","title":{"rendered":"Top Social Listening Tools for Personalized Outreach"},"content":{"rendered":"<p>Personalization is one of the golden rules of <a href=\"https:\/\/woodpecker.co\/blog\/how-to-write-a-cold-email-that-actually-works-six-step-tutorial\/\">cold <span id=\"urn:enhancement-c37a80ef\" class=\"textannotation disambiguated wl-thing\">emailing<\/span><\/a>. Throughout this blog, you\u2019ll find many arguments behind using personalized snippets in your <span id=\"urn:enhancement-edcdebc\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy. The more personalized it is, the higher the chance of getting a reply.<\/p>\n<p>Advanced personalization snippets require a bit more effort to find than just the basic ones, such as \u2018name\u2019 and \u2018company\u2019, but you can make this process easier by using social listening tools. Keep reading to find out how to use them to better personalize your cold mailing campaigns.<\/p>\n<h2><strong>Why does personalizing cold emails matter so much?<\/strong><\/h2>\n<p>Let\u2019s start with the basics. Why is personalization so important?<\/p>\n<p>There are two aspects that come into play here.<\/p>\n<h3><strong>#1 It influences email deliverability<\/strong><\/h3>\n<p>For starters, personalization is <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/personalization-deliverability\/\">key to getting good deliverability\u00a0 <\/a>when you\u2019re sending <span id=\"urn:enhancement-de45776\" class=\"textannotation disambiguated wl-thing\">emails<\/span> at scale. If you send dozens or hundreds of the same <span id=\"urn:enhancement-db742409\" class=\"textannotation disambiguated wl-thing\">email<\/span>, SPAM filters might take you for a spammer. The filters scan the <span id=\"urn:enhancement-2cd418be\" class=\"textannotation disambiguated wl-thing\">emails<\/span> and \u201cread\u201d every few words. If they happen to be the same in every <span id=\"urn:enhancement-87c35a63\" class=\"textannotation disambiguated wl-thing\">email<\/span>, the filters may get triggered and send your <span id=\"urn:enhancement-6be82302\" class=\"textannotation disambiguated wl-thing\">emails<\/span> to the SPAM folder or stop them from being delivered altogether. Advanced personalization signals that the messages are being sent by a real human being.<\/p>\n<h3><strong>#2 It gets you replies<\/strong><\/h3>\n<p>Personalization also plays a crucial role in forging trust with the recipients of your <span id=\"urn:enhancement-a1ab714c\" class=\"textannotation disambiguated wl-thing\">emails<\/span> and, as a result, possibly getting a higher positive reply rate. When prospects see there\u2019s a real person on the other side, they\u2019re more likely to reply.<\/p>\n<p>It\u2019s not the only element of your cold outreach that matters, but it\u2019s a significant one. If you send personalized messages to the right prospects at the right time, chances are you get truly great results.<\/p>\n<p>Thus, put snippets in your <span id=\"urn:enhancement-f2630f8\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy. If you need a basic guide on snippets, check out <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/mail-merge-custom-fields\/\">one of our previous posts<\/a>.<\/p>\n<p>\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Send powerful emails &amp; boost replies<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-662169663\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-662169663\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<p>Nevertheless, it\u2019s difficult to find the right information that would be relevant for our <span id=\"urn:enhancement-836c56b\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy. Is there a tool we can use? Perhaps a tool for prospecting? Let\u2019s see.<\/p>\n<h2><strong>What tools can help us in advanced email personalization?<\/strong><\/h2>\n<p>Prospecting tools can only get us so much info. They provide us with firmographic data, e.g. type of company, industry, number of employees, technologies they\u2019re using, their <span id=\"urn:enhancement-275cfca5\" class=\"textannotation disambiguated wl-thing\">sales<\/span> cycle, revenue, etc. In other words, they help us determine whether a lead is a good fit for our company and product.<\/p>\n<p>They\u2019re great for getting such data, but don\u2019t show you the information you could use to get advanced personalization snippets, such as an event your prospects have been to recently, an article they just published or an award they got. You won\u2019t be able to tap into your niche\u2019s values, interests, opinions, and attitudes, either.<\/p>\n<p>Since you aren\u2019t able to get that kind of information with prospecting tools, does that mean you have to dig it up individually for each prospect from social media and forums? That would be ideal. Yet, there is software that could save you time while maintaining the same level of quality. It\u2019s a social listening tool. It could certainly help you out with finding information and creating the right snippets that make your <span id=\"urn:enhancement-19818922\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy personalized to every recipient.<\/p>\n<h2><strong>What about social listening tools?<\/strong><\/h2>\n<p>The main functionality of a social listening app is searching for any mentions about your brand and relevant keywords online and analyzing them so you can then act accordingly. In other words, you\u2019re listening to your audience (scanning the web in search of mentions that signal interest &#8211; be it positive, neutral, or negative &#8211; in your brand and product or service) so you can make a connection with them.<\/p>\n<p>And social listening tools are, of course, the tools that make this process a whole lot easier and faster.<\/p>\n<p>Tracking and reacting to what people are saying about you online may be a smart <span id=\"urn:enhancement-92ee7cb9\" class=\"textannotation disambiguated wl-thing\">business<\/span> move on many levels: it may help you manage your brand\u2019s reputation online, gauge trends in your niche, take your customer support to the next level by reacting to your customers\u2019 problems in real time or build a loyal community.<\/p>\n<p>But you could also leverage social listening tools &#8211; such as <a href=\"https:\/\/mention.com\/en\/\">Mention<\/a>, <a href=\"https:\/\/www.agorapulse.com\">Agorapulse<\/a>, <a href=\"https:\/\/awario.com\">Awario<\/a> or <a href=\"https:\/\/brand24.com\">Brand24<\/a>, to name a few &#8211; to create extra personalized snippets for your cold outreach campaigns.<\/p>\n<h2><strong>What does it look like in practice?<\/strong><\/h2>\n<p>Let\u2019s say that you\u2019re working in a lead generation agency and you just struck a deal to generate leads for a big software house. At the beginning of your journey, out of all social listening tools out there, you\u2019ve decided to go with Brand24. What should you look for in the tool to find the snippets you need? Let\u2019s see.<\/p>\n<ol>\n<li>Search for keywords connected to your prospects and their niche and set up a new ongoing project.<\/li>\n<li>Make time to monitor them daily to find the prospects and info you\u2019ll use in the personalized snippets.<\/li>\n<li>To make things easier, you can integrate the tool with Slack, if you\u2019re using it at your company, and see the mentions directly in one of the channels.<\/li>\n<\/ol>\n<p>Now let\u2019s consider a different scenario. You\u2019re a consultant seeking to find partnerships with other consultants in order to promote your Google Ads course. You\u2019d like to reach out to people who have been giving advice on Google Ads.<\/p>\n<p>To do so, you could try a different approach than the one described above. You could, for example, <a href=\"https:\/\/blog.walls.io\/socialmedia\/hashtag-tracking\/\">follow hashtags<\/a> such as #GoogleAds or #GoogleAdvertisement on Twitter (or a different source), and create a campaign for the prospects that you found this way. You can do this with a few sources at once: monitor them separately for your chosen keywords or hashtags and then create segmented outbound campaigns.<\/p>\n<p>Here\u2019s another example: you\u2019re a <span id=\"urn:enhancement-ff81ecb4\" class=\"textannotation disambiguated wl-thing\">SaaS<\/span> company that targets fintech enterprises. You\u2019ve set up an ongoing campaign in which you\u2019re monitoring keywords relevant to your industry. You noticed several mentions about a certain fintech conference and decided to target people who showed interest in it.<\/p>\n<ol>\n<li>Here\u2019s what you could do:<br \/>\nGo back to the project settings and add keywords describing said conference (or you could just launch a new project).<\/li>\n<li>After the tool has collected some mentions about the topic, you can scan them and see what people are saying about the conference.<\/li>\n<li>\u00a0You may also tag the sentiment: is what they\u2019re saying positive or negative? Perhaps you could use this for snippets when creating your cold <span id=\"urn:enhancement-fe2a3fb7\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaign for that prospect group.<\/li>\n<\/ol>\n<h2><strong>To sum up<\/strong><\/h2>\n<p>Social listening tools can give you a unique advantage when you\u2019re creating cold outreach campaigns. You can leverage them to find advanced personalization snippets for your <span id=\"urn:enhancement-9d7c7b2e\" class=\"textannotation disambiguated wl-thing\">emails<\/span>. This will improve the deliverability of your messages &#8211; and possibly the reply rate as well.<br \/>\nIs this an approach you\u2019re interested in trying? Or perhaps you\u2019re using it already for cold outreach? Let us know in the comments.<\/p>\n<p>\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Send powerful emails &amp; boost replies<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-553952243\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-553952243\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Personalization is one of the golden rules of cold emailing. Throughout this blog, you\u2019ll find many arguments behind using personalized snippets in your email copy. The more personalized it is, the higher the chance of getting a reply.<\/p>\n","protected":false},"author":17,"featured_media":7141,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top Social Listening Tools for Personalized Outreach<\/title>\n<meta name=\"description\" content=\"Hear what your leads are REALLY saying. Use social listening tools to strike at the right time. Learn more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/woodpecker.co\/blog\/social-listening-tools\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top Social Listening Tools for Personalized Outreach\" \/>\n<meta property=\"og:description\" content=\"Hear what your leads are REALLY saying. Use social listening tools to strike at the right time. 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