{"id":6049,"date":"2019-05-09T15:09:51","date_gmt":"2019-05-09T13:09:51","guid":{"rendered":"https:\/\/woodpecker.co\/blog\/?p=6049"},"modified":"2025-01-21T10:25:32","modified_gmt":"2025-01-21T09:25:32","slug":"a-step-by-step-guide-to-regain-a-good-domain-reputation","status":"publish","type":"post","link":"https:\/\/woodpecker.co\/blog\/a-step-by-step-guide-to-regain-a-good-domain-reputation\/","title":{"rendered":"A Step-by-Step Guide on How to Improve Your Domain Reputation"},"content":{"rendered":"<p>Have a closer look at your campaign stats. If you notice that the open rate is taking a nosedive and the number of bounces goes sky high, it most likely means that your deliverability rate is at a rock bottom and your messages either end up in the SPAM folder or are not delivered to the recipients at all.<\/p>\n<p>These symptoms may indicate that your domain reputation got seriously damaged or perhaps you even got blacklisted. Don\u2019t worry, though, we&#8217;ll show you how to manually fix your domain reputation in a few simple steps.<\/p>\n<p>But you can also use <a href=\"https:\/\/woodpecker.co\/blog\/email-warm-up-recovery\/\">Woodpecker Warm-up &amp; Recovery to do it automatically.<\/a>(Warm-up &amp; Recovery is not available for Google users)<\/p>\n<h2>What could be the reason for getting a bad domain reputation?<\/h2>\n<p>Before I show you how you can improve your email domain reputation, let\u2019s analyze a couple of factors that could have led to needing this recovery process. A domain may lose its reputation due to bad sending practices, such as:<\/p>\n<h4>Sending to a low-quality prospect list<\/h4>\n<p>It\u2019s the invalid or broken <span id=\"urn:enhancement-d257eb3f\" class=\"textannotation disambiguated wl-thing\">email<\/span> addresses that stay behind a high hard bounce rate. Your prospect list should be verified and up-to-date. Don\u2019t send <span id=\"urn:enhancement-5c61358b\" class=\"textannotation disambiguated wl-thing\">emails<\/span> to prospects from a list that is a few months old as there\u2019s a risk that some of the prospects might have changed their jobs in the meantime and their <span id=\"urn:enhancement-11de75b8\" class=\"textannotation disambiguated wl-thing\">business<\/span> <span id=\"urn:enhancement-c0baf007\" class=\"textannotation disambiguated wl-thing\">email<\/span> addresses aren\u2019t valid anymore. <a href=\"https:\/\/woodpecker.co\/blog\/prospect-list-hygiene\/\">Prospect list hygiene<\/a> is a must.<\/p>\n<p>For the same reason, <a href=\"https:\/\/woodpecker.co\/blog\/prospecting\/outbound-prospect-list\/\" target=\"_blank\" rel=\"noopener noreferrer\">you shouldn\u2019t buy ready-made prospect lists<\/a>. You can\u2019t be sure if the data was acquired in a legal way. Also, the contact info may be outdated and unverified, thus your <span id=\"urn:enhancement-5719923c\" class=\"textannotation disambiguated wl-thing\">emails<\/span> will bounce.<\/p>\n<h4>Bad targeting<\/h4>\n<p>Your prospects may mark your messages as spam manually if they think it\u2019s not relevant to their scope of <span id=\"urn:enhancement-1f414213\" class=\"textannotation disambiguated wl-thing\">business<\/span>. It\u2019s a sign for their <span id=\"urn:enhancement-8d92847c\" class=\"textannotation disambiguated wl-thing\">email<\/span> provider that the messages from that sender are considered unwelcome. That\u2019s why you should precisely <a href=\"https:\/\/woodpecker.co\/blog\/prospecting\/first-step-good-prospect-base\/\" target=\"_blank\" rel=\"noopener noreferrer\">define your target group<\/a> and contact only those individuals who could actually benefit from your solution.<\/p>\n<h4>Spammy and impersonal email content<\/h4>\n<p>Every <span id=\"urn:enhancement-dc2c8fea\" class=\"textannotation disambiguated wl-thing\">email<\/span> is scanned by spam filters before it gets to the addressee\u2019s <span id=\"urn:enhancement-cc2091f2\" class=\"textannotation disambiguated wl-thing\">inbox<\/span>. SPAM filters are especially sensitive to certain words because they are overused by the spammers. If the content of a message looks alarming, spam filters direct such an <span id=\"urn:enhancement-339f43c0\" class=\"textannotation disambiguated wl-thing\">email<\/span> to the SPAM folder. Especially if they notice that exactly the same <span id=\"urn:enhancement-8732a71b\" class=\"textannotation disambiguated wl-thing\">email<\/span> is sent out to the masses.<\/p>\n<p>You should always check your <span id=\"urn:enhancement-5e7d94a7\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy against a list of SPAM words. Be wary though. The list of SPAM words is ever growing. New words are added to it constantly. Common words, such as marketing or taxes can trigger SPAM filters. Check out or blog post about not-so-obvious SPAM vocabulary.<\/p>\n<p>Plus, remember to <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/personalization-deliverability\/\" target=\"_blank\" rel=\"noopener noreferrer\">personalize the content<\/a> with snippets. Make your message a good fit to your recipient\u2019s needs.<\/p>\n<h4>Suspicious, non-human-like sending behavior<\/h4>\n<p>Sudden high peaks in your sending activity look very suspicious to the SPAM filters, which are especially sensitive to any unusual sending activity. Sending out hundreds of <span id=\"urn:enhancement-d7177e36\" class=\"textannotation disambiguated wl-thing\">emails<\/span> per hour is not quite humanly possible.<\/p>\n<p>Moreover, such a high <span id=\"urn:enhancement-80e6118e\" class=\"textannotation disambiguated wl-thing\">email<\/span> sending frequency may exceed the <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/email-sending-limits\/\" target=\"_blank\" rel=\"noopener noreferrer\">sending limit of your email provider<\/a> and result in blocking your <span id=\"urn:enhancement-81b495eb\" class=\"textannotation disambiguated wl-thing\">email address<\/span> for some time. You should take it into account while scheduling your <a href=\"https:\/\/woodpecker.co\/blog\/how-to-write-a-cold-email-that-actually-works-six-step-tutorial\/\">cold <span id=\"urn:enhancement-16c788b5\" class=\"textannotation disambiguated wl-thing\">email<\/span><\/a> campaigns. Go for a lean approach and create small but narrowly targeted campaigns for up to 20-30 prospects.<\/p>\n<p>\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Send powerful emails &amp; boost replies<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-924266962\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-924266962\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<h2>How to find out what went wrong?<\/h2>\n<p>You should thoroughly analyze your campaign and identify the reason behind a low deliverability rate in order to avoid such a scenario in the future. Apart from checking the content of your message for SPAM words, make sure all the technical settings are correct too.<\/p>\n<p>You can use a tool like Mail-Tester to help you identify whether the <span id=\"urn:enhancement-287cc59c\" class=\"textannotation disambiguated wl-thing\">SPF<\/span> and <span id=\"urn:enhancement-f29d3206\" class=\"textannotation disambiguated wl-thing\">DKIM<\/span> are properly set up. Mail-Tester will also notify you if your domain appears on some of the most popular blacklists. We wrote more about how to use the tool and interpret the report you get in the following blog post:<\/p>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/reputation-domain-ip\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to Check &amp; Improve the Reputation of Your Domain and Email Server IP &gt;&gt;<\/a><\/p>\n<p>In the worst case scenario, your domain might have been blacklisted. Don\u2019t hit the panic button, though. Read this blog post to learn what should you do in order to get your domain off a blacklist:<\/p>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/deliverability\/avoid-email-blacklist\/\" target=\"_blank\" rel=\"noopener noreferrer\">What Do I Need to Know About Email Blacklists? &gt;&gt;<\/a><\/p>\n<p>Now that you have identified the reason for a bad reputation of your domain, you can work on improving it.<\/p>\n<p>You need to start a recovery process.<\/p>\n<h2>How to fix my domain reputation<\/h2>\n<p>In order to improve your email domain reputation you need to conduct a domain reputation recovery process.<\/p>\n<p>These 4 easy-to-follow steps will guide you through this process:<\/p>\n<h4>#1 Pause all your running campaigns<\/h4>\n<p>You should stop sending cold <span id=\"urn:enhancement-eb693b7d\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaigns from that domain until you find out why the deliverability rate has dropped down and your domain reputation improves.<\/p>\n<h4>#2 Send a couple of personalized messages manually<\/h4>\n<p><em>You can use a <a href=\"https:\/\/woodpecker.co\/blog\/email-warm-up-recovery\/\">dedicated tool<\/a> that will help you recover your sender reputation, and put it in place of steps #2, #3 and #4.<\/em><\/p>\n<p>To improve your domain reputation you should send a few <span id=\"urn:enhancement-debd496\" class=\"textannotation disambiguated wl-thing\">emails<\/span> a day from your own mailbox to the contacts you know or to your other <span id=\"urn:enhancement-525a020a\" class=\"textannotation disambiguated wl-thing\">email<\/span> addresses. Make each message unique and personalized, just as if you really wanted to catch up with an old friend. This way spam filters will notice that you\u2019re a real human being, and not a bot or an <span id=\"urn:enhancement-9854795\" class=\"textannotation disambiguated wl-thing\">email<\/span> automation tool.<\/p>\n<p><strong>Note<\/strong>: Sending all the messages to the same domain won\u2019t help you improve your email domain reputation. So choose addresses at different <span id=\"urn:enhancement-b0280ef3\" class=\"textannotation disambiguated wl-thing\">email<\/span> providers. You can set up a free account at some of them and use them anytime you need to check your deliverability.<\/p>\n<h4>#3 Ask for reporting the emails as not SPAM<\/h4>\n<p>If your <span id=\"urn:enhancement-f2536ba1\" class=\"textannotation disambiguated wl-thing\">emails<\/span> go to the SPAM folder, ask your addressees to manually report the <span id=\"urn:enhancement-2a109624\" class=\"textannotation disambiguated wl-thing\">emails<\/span> as not spam. They can do it straight from their <span id=\"urn:enhancement-bfcbc9b8\" class=\"textannotation disambiguated wl-thing\">inbox<\/span>, usually by marking the specific <span id=\"urn:enhancement-f66ab86\" class=\"textannotation disambiguated wl-thing\">email<\/span> and clicking the \u201cNot spam\u201d button. It\u2019s a signal, which tells the email provider that the <span id=\"urn:enhancement-f1313835\" class=\"textannotation disambiguated wl-thing\">emails<\/span> coming from you are welcome and should be moved to the main <span id=\"urn:enhancement-c8b14a83\" class=\"textannotation disambiguated wl-thing\">inbox<\/span>.<\/p>\n<p>As I mentioned in the previous point, you can report the <span id=\"urn:enhancement-c6f95081\" class=\"textannotation disambiguated wl-thing\">emails<\/span> as not spam by yourself, provided you have <span id=\"urn:enhancement-120a1cc7\" class=\"textannotation disambiguated wl-thing\">email addresses<\/span> belonging to various email providers.<\/p>\n<p><strong>Note<\/strong>: Remember that once somebody marks your <span id=\"urn:enhancement-3364bd75\" class=\"textannotation disambiguated wl-thing\">email<\/span> as \u201cNot Spam\u201d, they will get your <span id=\"urn:enhancement-dc779acb\" class=\"textannotation disambiguated wl-thing\">emails<\/span> delivered to the main <span id=\"urn:enhancement-85989455\" class=\"textannotation disambiguated wl-thing\">inbox<\/span> almost always. Therefore, don\u2019t use the same address for the recovery twice. If the owner of the <span id=\"urn:enhancement-b04480b0\" class=\"textannotation disambiguated wl-thing\">email address<\/span> reported your messages as not spam in the past, they won\u2019t help you this time.<\/p>\n<h4>#4 Have a natural email conversation<\/h4>\n<p>To improve your domain reputation ask your addressees to reply to your <span id=\"urn:enhancement-1af4145f\" class=\"textannotation disambiguated wl-thing\">emails<\/span>, so the conversation looks natural. Exchange a couple of <span id=\"urn:enhancement-b132f2f5\" class=\"textannotation disambiguated wl-thing\">emails<\/span> with each other for a few weeks. Then check whether the reputation of your domain got better or, if necessary, continue the process.<\/p>\n<p>The domain reputation recovery process is quite similar to the domain warm-up process that you can read more about in this blog post:<\/p>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/domain-reputation\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to Warm Up My Domain Before Email Outreach &gt;&gt;<\/a><\/p>\n<p>The difference is that it takes a bit more time and effort because your starting point is negative, not neutral, reputation. The recovery process requires much more effort on your part.<\/p>\n<h2>How to improve domain reputation &#8211; final words<\/h2>\n<p>If you stay persistent with the recovery process and keep away from cold email bad practices, your domain will surely regain its good reputation. But most importantly, you should identify the reason why your domain reputation got damaged, draw conclusions and treat it as a lesson for the future.<\/p>\n<p>\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Send powerful emails &amp; boost replies<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-773510541\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-773510541\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<h2>FAQ<\/h2>\n<h3>What is the best website to check domain reputation?<\/h3>\n<p>A reliable website for this is Google Postmaster Tools, which provides detailed insights into your domain reputation lookup directly from Gmail users&#8217; feedback.<\/p>\n<h3>How do I fix bad domain reputation?<\/h3>\n<p>To fix a poor domain reputation, reduce spam complaint rates by ensuring your emails are relevant and engaging, and regularly cleanse your list to remove inactive users.<\/p>\n<h3>How do I make my domain trusted?<\/h3>\n<p>Improve your domain&#8217;s reputation by maintaining consistent email deliverability, using trustworthy subject lines, and avoiding triggers that direct your emails to the spam folder.<\/p>\n<h3>What is a medium domain reputation?<\/h3>\n<p>A medium domain reputation indicates moderate trust from mailbox providers and may result in mixed email deliverability, with some emails reaching the recipient&#8217;s inbox and others being filtered.<\/p>\n<h3>How do you know if a domain is good?<\/h3>\n<p>Check domain reputation through tools like Google Postmaster or other email service providers that measure the health and trustworthiness of your email sender reputation.<\/p>\n<h3>Why is my domain reputation bad?<\/h3>\n<p>A bad domain reputation can result from high spam complaints, frequent placement in the spam folder, or issues with your mail server settings.<\/p>\n<h3>Can reputation be fixed?<\/h3>\n<p>Yes, reputation can be restored by improving sender score, addressing spam complaints effectively, and engaging positively with internet service providers.<\/p>\n<h3>What is a low domain reputation?<\/h3>\n<p>A low domain reputation often leads to poor email deliverability, with many emails not reaching gmail users or ending up in spam, indicating issues with ip reputation or sender reputation.<\/p>\n<h3>How to warm up a domain?<\/h3>\n<p>To warm up a domain, gradually increase email volume over time, start sending emails to engaged users first, and monitor feedback from email service providers to adjust your strategy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have a closer look at your campaign stats. If you notice that the open rate is taking a nosedive and the number of bounces goes sky high, it most likely means that your deliverability rate is at a rock bottom and your messages either end up in the SPAM folder or are not delivered to the recipients at all.<\/p>\n","protected":false},"author":17,"featured_media":6074,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[13],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to fix your domain reputation - 4 simple steps<\/title>\n<meta name=\"description\" content=\"Has your open rate decreased and the number of bounces grown lately? Your domain reputation might have been hurt. Here&#039;s how to improve your domain reputation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/woodpecker.co\/blog\/a-step-by-step-guide-to-regain-a-good-domain-reputation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to fix your domain reputation - 4 simple steps\" \/>\n<meta property=\"og:description\" content=\"Has your open rate decreased and the number of bounces grown lately? Your domain reputation might have been hurt. 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