{"id":5672,"date":"2019-02-21T14:00:19","date_gmt":"2019-02-21T14:00:19","guid":{"rendered":"https:\/\/woodpecker.co\/blog\/?p=5672"},"modified":"2025-01-21T10:25:39","modified_gmt":"2025-01-21T09:25:39","slug":"users-sending-tips","status":"publish","type":"post","link":"https:\/\/woodpecker.co\/blog\/users-sending-tips\/","title":{"rendered":"Our Customers Taught Us A Lot About Cold Emailing, Here Are 5 Top Tips"},"content":{"rendered":"<p>What is more valuable than first-hand advice from companies who grew with cold <span id=\"urn:enhancement-292e29da\" class=\"textannotation disambiguated wl-thing\">email<\/span> outreach? I\u2019ve put together a list of top 5 tips that can help you excel in running <span id=\"urn:enhancement-71e86c4c\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaigns. Let\u2019s get straight to the point.<\/p>\n<h2>Tip #1 Go for smaller cold email campaigns<\/h2>\n<p>Instead of jumping straight into creating campaigns for hundreds of prospects, take baby steps. How? Divide your prospects into smaller batches and plan a series of mini-campaigns.<\/p>\n<h4>It\u2019s easier to get replies<\/h4>\n<p>Think about it. You planned a huge outreach campaign for hundreds of prospects you found in <a href=\"https:\/\/woodpecker.co\/blog\/prospecting\/where-to-find-prospects\/\" target=\"_blank\" rel=\"noopener noreferrer\">one of those 15 places<\/a>. You didn\u2019t have enough time for personalization. Plus, there are so many variables, so the template you wrote is very generic. \u201cAt least I have it out of the way and I can focus on getting replies,\u201d you think.<\/p>\n<p>Well, a generic <span id=\"urn:enhancement-812edd5f\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy won\u2019t get you any replies. It\u2019s one of the things people hate about <span id=\"urn:enhancement-6fae5f5\" class=\"textannotation disambiguated wl-thing\">email<\/span> outreach. But it can be amended:<\/p>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/why-do-people-hate-cold-emails\/\" target=\"_blank\" rel=\"noopener noreferrer\">Why People Hate Cold Emails &amp; How to Make Them Love Ours? &gt;&gt;<\/a><\/p>\n<h4>It\u2019s easier to see what works well<\/h4>\n<p>Running a huge campaign, you\u2019re forced to wait weeks until a big campaign finishes to gain much-needed insight. But with smaller campaigns, you\u2019re able to draw conclusions way sooner and change your approach if it goes sour. Thus no sooner your cold <span id=\"urn:enhancement-bf68d711\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaign finishes, are you able to conduct A\/B tests to find out the tricks that work better on your prospect group. And then, optimize your <span id=\"urn:enhancement-b819469\" class=\"textannotation disambiguated wl-thing\">email<\/span> for higher results.<\/p>\n<h4>It\u2019s easier to keep track of your deliverability<\/h4>\n<p>There are also technical aspects in favor of a lean approach to cold <span id=\"urn:enhancement-69a49dfd\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaigns. Sending massive campaigns in a short time increases the frequency of the <span id=\"urn:enhancement-9aea248d\" class=\"textannotation disambiguated wl-thing\">emails<\/span> sent. It may spoil your deliverability rates. Very short time breaks between your <span id=\"urn:enhancement-dc67a6da\" class=\"textannotation disambiguated wl-thing\">emails<\/span> look like a spamming attempt to vigilant spam filters. Don\u2019t worry. You can easily optimize your campaign before hitting \u2018Send\u2019.<\/p>\n<h4>Who recommends smaller campaigns?<\/h4>\n<p>This approach works well for a lead generation company like <a href=\"https:\/\/woodpecker.co\/blog\/news\/case-study-lead-pal\/\" target=\"_blank\" rel=\"noopener noreferrer\">LeadPal<\/a>, who shared with us that they get the best results from campaigns targeted at 50-70 prospects.<\/p>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/news\/case-study-jumper-ai\/\" target=\"_blank\" rel=\"noopener noreferrer\">Jumper.ai<\/a>, a social commerce tool, recommends adding a maximum of 100 prospects per campaign. Small campaigns allow them to check the results and amend the <span id=\"urn:enhancement-76301caa\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy as they go. A lean approach to <a href=\"https:\/\/woodpecker.co\/blog\/how-to-write-a-cold-email-that-actually-works-six-step-tutorial\/\">cold <span id=\"urn:enhancement-d24c2e1c\" class=\"textannotation disambiguated wl-thing\">email<\/span><\/a> outreach makes it easier to manage the responses too.<\/p>\n<p>Also, <a href=\"https:\/\/woodpecker.co\/blog\/news\/case-study-edrone\/\" target=\"_blank\" rel=\"noopener noreferrer\">edrone<\/a>, a SaaS company that offers a CRM system for e-commerce, tends to divide their prospect database into several smaller groups for better optimization.<\/p>\n<p>Do you want to follow their approach? Learn how to prepare a lean cold <span id=\"urn:enhancement-ef7f2d16\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaign <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/lean-approach\/\" target=\"_blank\" rel=\"noopener noreferrer\">here &gt;&gt;<\/a><\/p>\n<p>\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Send powerful emails &amp; boost replies<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-253807543\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-253807543\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<h2>Tip #2 Put snippets into your email copy<\/h2>\n<p>Many people hate cold <span id=\"urn:enhancement-bd0db998\" class=\"textannotation disambiguated wl-thing\">emails<\/span> because they got ones that are impersonal and written after a fashion. This is the main factor that makes people prejudiced to cold <span id=\"urn:enhancement-d7ab3fb4\" class=\"textannotation disambiguated wl-thing\">emailing<\/span> in general. How can you make people want to read yours? The answer is to use custom snippets.<\/p>\n<h4>Snippets boost email relevancy<\/h4>\n<p>Personalization adds a dimension of relevance to a cold <span id=\"urn:enhancement-dfede02c\" class=\"textannotation disambiguated wl-thing\">email<\/span>. Basic snippets, like a person\u2019s name or a company name, catch the recipient\u2019s attention. That\u2019s a good start, but unfortunately, only a halfway to success.<\/p>\n<p>You need to sprinkle your copy with some advanced snippets. But you must do some thorough research on your prospects beforehand. Look for prospect information from various sources. Start with looking up their LinkedIn profile, official website and continue skimming through other pages until you\u2019re confident they match your <a href=\"https:\/\/woodpecker.co\/blog\/prospecting\/ideal-customer\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ideal Customer Profile<\/a>.<\/p>\n<p>Save relevant information for your outreach\u2019s purpose. Plus, find some additional info for custom snippets to give your <span id=\"urn:enhancement-cd34c794\" class=\"textannotation disambiguated wl-thing\">email<\/span> and individual flair.<\/p>\n<p>LeadPal shared with us that they include both basic and advanced snippets while composing cold campaigns for themselves as well as their customers\u2019 campaigns. They usually reach an 87% open rate, 23% overall reply rate, and 5% positive response rate. Quite impressive, isn\u2019t it?<\/p>\n<h2>Snippets increase email deliverability<\/h2>\n<p>Snippets not only grab your prospect\u2019s attention but also play a role in keeping a good the deliverability rate. Spam filters can recognize template-looking <span id=\"urn:enhancement-38abb917\" class=\"textannotation disambiguated wl-thing\">emails<\/span> and direct them straight to a spam folder, <a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/reputation-domain-ip\/\" target=\"_blank\" rel=\"noopener noreferrer\">hurting your domain reputation<\/a> in the process.<\/p>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/news\/case-study-obo-agency\/\" target=\"_blank\" rel=\"noopener noreferrer\">OBO Agency<\/a> agrees that snippets are a crucial element of a cold <span id=\"urn:enhancement-91b1625d\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy. They use customized snippets that match the context of the individual campaigns.<\/p>\n<blockquote><p>Usually we refer to first name, company name, and sometimes custom merge tags based upon the campaign (e.g. specific software they\u2019re using.)<\/p><\/blockquote>\n<h2>Tip #3 Always send follow-up emails<\/h2>\n<p>Follow-ups should be an integral part of your cold <span id=\"urn:enhancement-47f6dfea\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaign because they significantly increase the engagement of your prospects.<\/p>\n<h4>Follow-ups boost your replies<\/h4>\n<p>Every follow-up <span id=\"urn:enhancement-6dfbe689\" class=\"textannotation disambiguated wl-thing\">email<\/span> boosts the total reply rate of your campaign. An opening <span id=\"urn:enhancement-ef12d072\" class=\"textannotation disambiguated wl-thing\">email<\/span> plus two or three follow-up messages are the absolute minimum. We have numbers to prove it.<\/p>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/follow-up\/follow-up-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\">We\u2019ve presented you the stats in our recent post about the importance of sending follow-ups &gt;&gt;<\/a><\/p>\n<p>Not only the stats prove it, but also our customers personally confirm that their most successful campaigns include two to even four follow-up <span id=\"urn:enhancement-2e623a6f\" class=\"textannotation disambiguated wl-thing\">emails<\/span>.<\/p>\n<h4>How to plan following up?<\/h4>\n<p>Edrone\u2019s `co-founder, Michal Blak, says:<\/p>\n<blockquote><p>We use follow-ups. Scheduling follow-up sequences is a great functionality of <span id=\"urn:enhancement-c77f6efa\" class=\"textannotation disambiguated wl-organization\">Woodpecker<\/span>. After sending the first message, we usually use 3-4 messages.<\/p><\/blockquote>\n<p><a href=\"https:\/\/woodpecker.co\/blog\/news\/case-study-imaginaire\/\" target=\"_blank\" rel=\"noopener noreferrer\">Imaginare Digital<\/a>, web design and digital marketing agency from the UK, structure their campaigns in three steps:<\/p>\n<ol>\n<li>The <span id=\"urn:enhancement-d00e35c1\" class=\"textannotation disambiguated wl-thing\">email<\/span> sequence starts with an opening <span id=\"urn:enhancement-cefef4ce\" class=\"textannotation disambiguated wl-thing\">email<\/span> that introduces the company, states the unique value of their service that is relevant to the recipient, then asks the prospect for their thoughts on the topic or encourages them to visit their website to see the case studies.<\/li>\n<li>Next, after 3 days, the recipient receives a follow-up to the previous <span id=\"urn:enhancement-e70fad1f\" class=\"textannotation disambiguated wl-thing\">email<\/span> in the same <span id=\"urn:enhancement-91184256\" class=\"textannotation disambiguated wl-thing\">email<\/span> chain for an easy reference.<\/li>\n<li>The sequence finishes with an <span id=\"urn:enhancement-696765b\" class=\"textannotation disambiguated wl-thing\">email<\/span> containing a relevant case study and asking for an appointment.<\/li>\n<\/ol>\n<h2>Tip #4 Run A\/B tests to learn what works<\/h2>\n<p>Even the top performers had to pave their way to success with missed and hit solutions. All it takes is some practice and testing.<\/p>\n<h4>A\/B tests help you find out what works<\/h4>\n<p>Imaginaire found out what cold <span id=\"urn:enhancement-d9261d04\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy works best for them, even though it\u2019s against common suggestions:<\/p>\n<blockquote><p>We\u2019ve found short, to-the-point <span id=\"urn:enhancement-deceeff2\" class=\"textannotation disambiguated wl-thing\">emails<\/span> massively outperform the typical \u2018send-them-a-novel\u2019 type of advice that is given on SEO blogs.<\/p><\/blockquote>\n<p>No one has a silver bullet solution for a successful cold <span id=\"urn:enhancement-25ed907d\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaign. A formula that works perfectly for some, may not be so effective for others. That\u2019s why split testing is the path to success.<\/p>\n<h4>How to start with A\/B tests<\/h4>\n<p>In order to conduct an A\/B test, you should take a homogenous group of prospects and divide it into two smaller groups. Then, prepare two campaigns that differ only in one element.<\/p>\n<p>There are a few things you may want to test:<\/p>\n<ul>\n<li>subject line<\/li>\n<li>from line<\/li>\n<li>introduction<\/li>\n<li>delivery time<\/li>\n<li>value proposition<\/li>\n<li>CTA<\/li>\n<li>email signature<\/li>\n<\/ul>\n<p>Here\u2019s all about A\/B testing:<\/p>\n<ul>\n<li><a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/ab-testing-in-cold-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">A\/B Testing in Cold Email: How to Optimize Our Copy to Get More Replies? &gt;&gt;<\/a><\/li>\n<li><a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/test-email-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">My open, reply or interest cold email metrics are low, what can I A\/B test? &gt;&gt;<\/a><\/li>\n<li><a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/ab-testing-woodpecker\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to Carry Out A\/B Testing of Cold Email Copy in Woodpecker? &gt;&gt;<\/a><\/li>\n<\/ul>\n<h2>Tip #5 Use cold emails for more than outbound sales<\/h2>\n<p>Cold emails are great for the purpose of starting any conversation, not only a sales-oriented one. Cold email outreach can be used for building relations with new partners, connecting with influencers or doing market research before launching a new product or service.<\/p>\n<h4>Great as part of your agency\u2019s service<\/h4>\n<p>Take a look at the example of Imaginaire. They use cold emails for two purposes: general outreach and sales. They reach out to the owners of websites they want to be featured on:<\/p>\n<blockquote><p>We\u2019re very lucky to see some really strong results thanks to our qualification of websites to reach out to and the level of personalization we use. Generally, we get an open rate of 60-70%, and a positive reply rate of 15-20%.<\/p>\n<p>This has led to us gaining some excellent placements both for ourselves and for our clients and it provides us with an efficient and effective process for client work.<\/p><\/blockquote>\n<p>Here\u2019s all about Woodpecker Agency:<\/p>\n<h4>Great for multi-channel outreach<\/h4>\n<p>A multi-channel approach is all the rave now. It means that you don\u2019t limit yourself to doing either, <a href=\"https:\/\/woodpecker.co\/blog\/prospecting\/inbound-outbound\/\" target=\"_blank\" rel=\"noopener noreferrer\">inbound or outbound lead generation<\/a>. You combine the two.<\/p>\n<p>For example, your prospect for the people who would be interested in some webinar, you organize the webinar, then you reach out to those who signed up with an email outreach campaign. That\u2019s what we did last year. And we shared this in two blog posts:<\/p>\n<ul>\n<li><a href=\"https:\/\/woodpecker.co\/blog\/prospecting\/targeting-quora\/\" target=\"_blank\" rel=\"noopener noreferrer\">How We Found our Prospects on Quora: Vol. 1 &gt;&gt;<\/a><\/li>\n<li><a href=\"https:\/\/woodpecker.co\/blog\/cold-email\/quora-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">How We Asked Quora People to Attend Our Webinar: Vol. 2 &gt;&gt;<\/a><\/li>\n<\/ul>\n<h4>Great for customer retention<\/h4>\n<p>Email is a great channel to use to stay in touch with your customers. First of all, it\u2019s personal. You reach out to a specific person and not a faceless company. Secondly, you build rapport. You can add a personal touch to your email so to sway the user in your favor. And lastly, it\u2019s easy to scale. You can run any campaign automatically. Just add the customers you want to get in touch with.<\/p>\n<p>Check out Etienne\u2019s blog post about <a href=\"https:\/\/woodpecker.co\/blog\/guest-posts\/retention-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">using email automation apps for customer retention &gt;&gt;<\/a><\/p>\n<p>Do you have an idea of how you could extend the use of cold emails in your company?<\/p>\n<h2>Back to you<\/h2>\n<p>I hope you will find these tips useful for your own business. Do you have any advice based on your experience with cold emails? Share it with us in the comments below or on our social media profiles.<\/p>\n<p>\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Send powerful emails &amp; boost replies<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-1986313363\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-1986313363\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is more valuable than first-hand advice from companies who grew with cold email outreach? I\u2019ve put together a list of top 5 tips that can help you excel in running email campaigns. Let\u2019s get straight to the point.<\/p>\n","protected":false},"author":17,"featured_media":5884,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Tips About Cold Emailing Our Customers Shared with Us<\/title>\n<meta name=\"description\" content=\"What is more valuable than first-hand advice from companies who grew with cold email outreach? 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