How to Scale New Client Onboarding Process in Your SaaS without Losing a Personal Touch?

Tips on how to scale your new customer onboarding process without losing a personal touch

 

Your sales team puts a lot of effort into finding the right prospects and starting a relationship with them, warming them up from cold to sales-ready. But conversion is not the end of a customer journey. It’s actually just the beginning. And if you want to maintain the relationship your sales team has started, it’s very important to take care of your customers’ experience from the very beginning.

If the customer journey kicks off smoothly and the customers know how to succeed with your product from day one, it’s more likely they will stay loyal to your solution and recommend it to others. It’s important for any business, but especially for a SaaS company.

Let’s see how to plan a SaaS customer onboarding process that will help you maintain a high customer retention rate and build brand advocacy. Based on our own experience.

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SaaS Partner Program – How to Find and Pitch to Partners?

partner program find and pitch to partners

 

Getting new partners for your SaaS Partner Program might be challenging. Getting new partners that fall within your Ideal Partner Profile might be even more difficult.

With the right tools in the box, though, you might find it as easy as can be.

Follow this clear 3-step path to get more partners and an increasing stream of new leads.

Let’s start, shall we?

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How Can You Use Integrations as a Growth Strategy
for Your SaaS?

How can you use integrations as a growth strategy for your SaaS?

 

Have you just gained your first 100 customers? Congratulations! It’s your first big milestone. As your company is gaining traction, your next steps should be to increase the value of your app to the current users and maintain further growth of your customer base. It may seem difficult to find the right balance with limited resources, but there’s a way to achieve both goals in one fell swoop.

Keep reading to find out more.

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What Can You Use Cold Emails for in a SaaS Company, besides Outbound Lead Generation?

What to use cold emails for besides prospecting

 

What’s the first thing that comes to our mind when we think of cold emails in a start-up? Prospecting. Lead generation. Finding new customers potentially interested in our product or service. Fair enough. That’s probably the core application of B2B cold emails right now. But we can do more than that. So, what else can you use cold emails for in your SaaS company?

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What is Upselling and Cross-selling and How to Apply These Techniques in a SaaS Sales Process?

illustration of upsellin or cross-selling in b2b

 

Although an e-commerce sales process greatly differs from the sales we usually cover here, I believe there are some tactics that can be taken from it and applied to your own SaaS sales process. For instance, upselling or cross-selling on the order value. Let’s see how you can use e-commerce’s tactic of upselling and cross-selling to boost your sales.

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A Quick Guide to Ramping Up Lead Generation on Twitter

Well-run social media accounts can boost your lead generation. This is a premise our guest writer for today argues. And rightly so, Twitter positions well in Google, so prospects who google your brand stumble on your Twitter account too, as I’ve written before. Then, it’s powerful as a prospect warm-up method. But how to boost your lead generation organically?

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Get More From Your SaaS Website: How to Convert Inbound Leads Into Sales vol 3.

When I look at our Google Analytics data at Woodpecker, I can see that the vast majority of our website visitors that become leads come from organic or paid search. And I believe that it’s similar in the case of your SaaS too. The internet users run a query in Google and your website comes up among other results. That’s why I believe your website can be one of the surest lead generation tools at your disposal. Let’s learn how to do it.

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These Are 6 Tips to Shape Outbound Sales in 2019

A picture of a person flying a rocket with 2019 on it

It’s almost time to say goodbye to 2018 and welcome 2019. The end of the year is fast approaching. 2018 has flown by and with year-end closing in, it’s time to start making plans for the future.

Looking back at the passing year, we can definitely say that there’s been a lot going on; from a worldwide concern about personal data protection, through a data-driven approach to selling, to an all-bound lead generation and “smarketing”.

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A day in the Life of a SaaS Business Development Team

A picture that shows an alarm clock

A business development team is a crucial element of a SaaS company. It plays an important role in business growth and revenue generation. Let’s take a look at the backstage of their job.

I’ve prepared this post in collaboration with Yurii Veremchuk, the Head of Woodpecker Business Development Team, who shared some first-hand insights into the day-to-day work of his team and the challenges they face, described the tools that improve their efficiency, and gave his advice for B2B sales newbies.

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